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Introduction ugomove.com are committed to protecting your privacy and your personal information. We understand and respect the processing of your personal information, in ways that comply with our legal and regulatory obligations.Our transparent approach, about what we do with the personal information, that we hold about you (as a client) is an important element in trusting us with your personal information and of upmost importance to ugomove.com, about protecting your privacy and your personal information.
Trusted third parties who offer a product or service which is of interest to you. We may disclose personal information to any member of our group for business purposes, which includes but is not limited to subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the Companies Act 2006 and to any relevant third parties for the purpose of providing services. Transfer of information Some third parties who we pass personal information to, maybe based outside the European Economic Area (EEA). Organisations that are based outside the EEA may be subject to local or national data protection regimes which may not have the same level of controls in regard to data protection as currently exist with the United Kingdom or the EEA. We will only send your personal information outside the EEA in order to: >Follow your instructions >Comply with a legal duty >Work with our agents and third parties who provide business and administrative support functions and assist in carrying out our services. From time to time we may be required to disclose certain personal information to local or national government bodies or authorities responsible for crime prevention, immigration, customs, border control, security and anti-terrorism. Although it may not be mandatory to provide such information to these authorities, we may do so in circumstances where we consider it appropriate to comply with their request. PLEASE NOTE: If you do not agree to our use of your personal information in accordance with the terms of this policy, we cannot accept your booking or provide you with services, as the processing of your personal information is essential in providing you with a quotation and carrying out the services you have requested. Keeping personal information accurate We will ensure that personal information is kept accurate and up to date as far as reasonably possible. However, we rely on you to ensure that your personal information is accurate and up-to-date. It is your responsibility to inform us of any changes to your personal information. This can be done by writing or e-mailing us and requesting changes to be made Who we can deal with/third parties We are unable to accept any instructions from anyone other than you, the person named on the contract documentation. If you wish a third party to act on your behalf, we will require evidence that they have your express authority to do so. Such evidence could be in the form of a power of attorney or other written form of authority or in some circumstances we may be prepared to accept your verbal instructions.
Retention of personal information We will retain your personal information for no longer that is necessary for the maintenance of your account and while we are providing on going services to you. We will also retain your personal information to meet legal or regulatory requirements. We will not retain your personal information for longer than seven years (the Retention Period) from the date when you cease to be a customer of ours. We may keep your personal information longer than seven years if we cannot delete it for legal regulatory or technical reasons.
Hyperlinks Our website may provide hyperlinks to other locations or websites on the Internet. The hyperlinks lead to websites operated by third parties and are subject to their own privacy policies. We endeavour to select reputable websites and sources of information for your convenience
Direct marketing Your personal information may be used by us to contact you by post, phone, e-mail or electronic messaging services and social media, with information about products and services (including discounts and special offers) we think will be of interest to you. We may also send you information about services and products provided by third parties are our trusted partners which may be of interest to you. How to opt out of marketing If you wish to opt out of receiving marketing messages from us then please: >tick the box on the web site to confirm that you do not wish to receive any information; >If you have opted to receive information but change your mind, e-mail your Move Manger quoting you PF reference number; or >Email firstname.lastname@example.org quoting FAO: Data Protection/ Legal Services Dept please provide; your full name and address and our reference numbers we have supplied you with When you e-mail us, please note we are unable to accept any liability for personal information or data which is lost or abused in transmission to us. We will endeavour to update your marketing preferences as soon as we possibly can. Although you have opted out of direct marketing, you will still receive service related communications from us if we are still providing you with services.
Your rights Right to access to personal information You have the right to obtain written confirmation from us whether your personal information is being processed by us or by a third party. You have the right to access any personal information we hold. Your subject access request must be made in writing via e-mail: info@ugomove .com FAO: Data Protection/ Legal Services Dept please provide; your full name and address and our reference numbers we have supplied you withUpon receipt of the subject access request, we will ask you to provide sufficient information to prove your identity before any personal information is released to you. If you make a subject access request through a third party, such as a solicitor, it will be the responsibility of the third party to provide evidence to demonstrate that they are entitled to act on your behalf. This can take the form of a power of attorney or an appropriate written authority. Although there is no fee for meeting your request we reserve the right to charge a reasonable fee if, in our reasonable judgement the request is manifestly unfounded, excessive, or repetitive. Any fee charged will be based upon the administrative cost of providing the information. We have one month from the date of receipt of your request to comply. If you request large amounts of information, we may ask you to specify in more detail the information you require. Right to rectification You have the right to request that we rectify personal information which is inaccurate or incomplete. In the first instance contact your Move Manger in writing specifying the inaccurate or incomplete personal information. Provide them with the correct personal information and ask them to rectify it. We are required to rectify the information within one month. This can be extended to two months if the request for rectification is complex. If you feel that your request for rectification is not being dealt with, you can escalate your request to the Data Protection/Legal Services Dept at the address given above.
Right to erasure (to be forgotten) You have the right to request the deletion or removal of personal information where there is no compelling reason for its continued processing. Individuals have a right to have personal information erased and to prevent further processing in the following circumstances: >Where the personal information is no longer necessary in relation to the purpose for which it was originally collected or processed; >When you withdraw your consent for your personal information to be processed; >When the individual objects to the processing and there is no legitimate interest for the personal information to be processed; >Personal information has unlawfully been processed; >Personal information must be erased on the order of the courts. We may refuse to comply with your request for erasure if we are required to comply with a legal or statutory obligation or if the personal information will be required for the purposes of resolving a claim, complaint or in the defence of a claim or complaint.
We offer a reliable, professional and friendly service to ease your relocation.So, if you have a commercial or residential move, either local, national or international? Then the Ugomove Team is on hand to assist with your all your moving needs.
Make and Enquiry to receive our great rates
Make and Enquiry to receive our great rates
Simply let us know
One...When you are movingPick your Estimated Moving Date
Two...What you need movingHow Long do you need and what time should we start?
Three...Where you are moving Where are your moving and how should we contact you?
Free Quotes for all Services!
Use the date picker to start letting us know how we can help.
We will then send our Free Quote, tailored just for your move.
Note; This is not a Booking Form, this just lets us know how best we can assist with your move.
Date Picker >>>
Date Picker >>>
Please fill all boxes with an * This is the best way we can offer you our great prices.
We can call you!
Let us know the best time to contact you and one of the team will be happy to give you a call.
Call For A Quote
OnePick your Estimated Moving DateYou can select a date up to 12 weeks from today, and we can confirm this later.
Most Moving Dates change and as an experienced removals company, we know how to adapt to these changes.
TwoHow Long do you need and what time should we start?
3 Hours: 1-2 BedroomsHalf Van or 7m36 Hours: 3-4 BedroomsFull Van or 14m310 Hours: Packing or Added ServiceTwo Vans or 30m3
ThreeWhere are your moving and how should we contact you?
Please let us know as much as you can as this is the best way we can offer you our Quality Service at Our Competitive Prices.
MedwayStroodRochesterGillinghamChathamHoo PenisulaSt Marys IslandRainhamFrinsburyMedway City Estate
South London CroydenBromleyForrest HillLeeLewishamGreenwhichDulwichNorwoodWoolwihch
Frequently booked services
Frequently booked services